Active listening
Technique of both listening to what is said and replying with an accurate summary
Active listening
Active listening is the act of intentionally engaging with communication. Speakers receive confirmation that their point is coming across and listeners absorb more information, comprehension, and understanding by being consciously engaged. The goal of active listening is to eliminate any misunderstandings and establish clear communication of thoughts, perceptions, and ideas between the speaker and listener. Research has demonstrated that active listening promotes trust and reduces misunderstandings.
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