Self-service
Practice of serving oneself when shopping or getting services
Self-service
Self-service is a system whereby customers acquire (or serve) themselves goods or services, paying for the items at a point-of-sale, as opposed to a shop assistant or clerk acquiring goods or providing services in addition to taking payment. Common examples include ATMs, coin-operated laundrettes, self-service checkouts, self-service petrol stations, and buffet restaurants. Self-service is generally unassisted. PCI DSS payment regulations note there is assisted and there is unassisted. Regulations for each instance are separate and different . The largest iteration of self-service in 2026 are SCOs (self-checkout out) at your local store.
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