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Better Business Bureau
American private nonprofit organization
Better Business Bureau
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. The BBB consists of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia. Its self-described mission is to advance marketplace trust. The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through industry self-regulation. To avoid bias, the BBB's policy is to refrain from recommending or endorsing any specific business, product or service, although it advocates for business interests. The BBB rating system uses an A+ through F letter-grade scale. The grades represent the organization's degree of confidence that the business is operating in good faith and will resolve customer concerns filed with the BBB. According to the BBB, nearly 400,000 local businesses...
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