Paula Vennells

Uncommon card · No. 181722

Paula Anne Vennells (born 21 February 1959) is a British former businesswoman who was the chief executive officer (CEO) of Post Office Limited from 2012 to 2019. She is also an ordained Anglican priest who ceased her clerical duties in 2021. Vennells was the CEO of Post Office Limited during the latter part of the British Post Office scandal, in which more than 900 subpostmasters were wrongly convicted between 1999 and 2015 of theft, false accounting or fraud, owing to apparent shortfalls at their Post Office branches that were caused by flaws in Horizon, an accounting software used by the Post Office. Many more subpostmasters paid the Post Office for alleged shortfalls or had their contracts terminated. The actions of the Post Office caused the loss of jobs, bankruptcy, family breakdown, criminal convictions, prison sentences and at least thirteen suicides. Under Vennells, the Post Office led a costly and unsuccessful attempt to defend a group action brought by subpostmasters. In 2019...

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