Parcel locker

Common card · No. 451105

A parcel locker, also known as an automated locker, smart locker, smart/intelligent box, delivery box, and (shared) reception box is an automated postal box that allows users for a self-service collection of parcels and oversize letters as well as the dispatch of parcels. PLs are fixed self-collection points without staff, equipped with smart locks, conveniently located, and accessible 24/7 for easy self-collection. It typically includes several sections, each intended for one user to receive a single delivery. Once the packages reach the PLs, users receive a notification via text message containing a pickup code. Afterwards, they have the option to retrieve the packages using the code whenever it suits them. Therefore, the impact of failed deliveries is mostly reduced.

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