Enshittification

Epic card · No. 10952

Enshittification, also known as platform decay, is a process in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users. Over time, they degrade those offerings to better serve business customers. Ultimately, they degrade their services to both users and business customers to maximise short-term profits for shareholders. The term was popularised by Canadian writer Cory Doctorow in 2022. The American Dialect Society selected enshittification as its 2023 Word of the Year, with Australia's Macquarie Dictionary following suit for 2024.

Read on Wikipedia · Image Devin Washburn, CC BY 4.0