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Emotional intelligence
Capability to understand one's emotions
Emotional intelligence
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions. High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labelling different feelings, and adjusting emotions to adapt to environments. This includes emotional literacy. The term first appeared in 1964 and gained popularity in the 1995 bestselling book Emotional Intelligence by psychologist and science journalist Daniel Goleman. Researchers continue to suggest that emotional intelligence can be learned and strengthened, while others claim that it is innate. Various models have been developed to measure EI: The trait model focuses on self-reported behavioral dispositions and perceived abilities; where the ability model focuses on an individual's ability to process emotional information and use it to navigate the social environment...
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